Microsoft Dynamics

Detailed Overview

The Microsoft Dynamics integration enables seamless synchronization of user consent data with your Microsoft Dynamics CRM system, providing your sales and customer service teams with comprehensive privacy context. This integration automatically updates customer profiles in Dynamics with their privacy preferences and consent history, allowing your team to understand customer privacy choices during interactions. The integration supports granular consent categories and provides detailed audit trails for compliance purposes. This ensures that all customer interactions respect privacy preferences while maintaining the full functionality of your Dynamics CRM system. The integration helps organizations maintain GDPR and CCPA compliance while enhancing customer relationship management capabilities.