Salesforce

Detailed Overview

The Salesforce integration enables seamless synchronization of user consent data with your Salesforce CRM system, providing your sales and customer service teams with comprehensive privacy context. This integration automatically updates Salesforce contact and lead records with user privacy preferences and consent history, allowing your team to understand customer privacy choices during interactions. The integration supports granular consent categories and provides detailed audit trails for compliance purposes. This ensures that all customer communications and sales activities respect user privacy preferences while maintaining the full functionality of your Salesforce CRM system. The integration helps organizations maintain GDPR and CCPA compliance while enhancing customer relationship management and sales automation capabilities.