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Microsoft Clarity is a free product-analytics tool that captures session recordings and heatmaps. With Consent Mode enabled, Clarity only collects data once the visitor has consented to analytics tracking. When the integration is enabled, CookieChimp calls Clarity’s consent API (clarity('consent')) automatically as the user’s preferences change.

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Prerequisites

  • A Microsoft Clarity project with its tracking snippet installed on your site.
  • A category or service in CookieChimp that represents analytics consent (most accounts map this to the analytics category or a Microsoft Clarity vendor).

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How do I enable it?

1

Open the Integrations page

Go to Integrations in your CookieChimp dashboard and find the Microsoft Clarity Consent Mode card.
2

Toggle it on

CookieChimp will push consent state to Clarity on page load and whenever the visitor updates their choices.

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How do I verify it’s working?

  1. Open your site in a private window and decline analytics consent. No session recordings should appear in your Clarity dashboard.
  2. Reload, accept analytics, and browse your site. After a few minutes a new session should show up in Clarity.
  • Enable Debug mode from the CookieChimp dashboard and check the browser JS console for errors.
If you encounter any issues or need further assistance, please reach out to us via our chat.